Frequently Asked Questions
How do I apply for a service?
Open a published service, review the requirements and choose View & Apply. Login or create a customer account when required.
How do I upload documents?
Open your application from My Applications and use the document upload section. If you upload the wrong file, delete it before submitting the correct document where the option is available.
How can I track my application?
Sign in and open My Applications to view the latest status, documents and payment information.
How does Contact Admin pricing work?
Some services do not have a fixed public rate. These services show Contact Admin instead of ₹0. The final amount is confirmed by the admin before payment.
How are payments handled?
Depending on the service, payment can be collected through the configured online gateway or the available UPI/manual payment option.
What if I need help?
Contact support at support@thesurajgroup.in or 8516023481, or use WhatsApp Support.